FAQ

Are procedures and treatments reimbursed by health insurance companies?

Most procedures are covered by all major health insurance companies. Please note approval is at the discretion of the health insurance provider.

What are the benefits of image guided treatment?

Image guided minimally invasive based treatments are preferred to conventional surgery because they are less invasive. Patients experience a faster recovery, and generally fewer complications.
 

Where do I find parking?

Intra Epsom

The Mercy Hospital parking is managed by a separate company, and a fine may be issued if your vehicle breaches any of the parking terms and conditions.

A 10 minute patient ‘drop off zone’ is available on the level 1 carpark. Head up the ramp as you enter into the carpark from the Main Entrance on Mountain Road.

The first 30 minutes are free and apply only once the vehicle licence plate number has been entered into a payment terminal. Parking limits apply and parks are marked (P90, P180, and All Day Parking)

Intra North Harbour

Free parking is available either directly outside the Northern clinic or in the main carpark (down the short ramp past the Northern Clinic.) Enter through Entry A off Wairau Road.

Where do I find more information about the preparation required for a procedure such as fasting, medications etc.

Please visit the patient information centre for information by procedure. Should you have specific inquiries please contact Intra during opening hours ph (09) 630 1961